Virtual Telephone Selling
The Virtual Phone Selling Skills workshop teaches sales organizations and people to stop “pushing” their products and start “pulling” customers. The program focuses on building trust and learning to motivate customers by cultivating a deeper understanding of their needs even when not face to face. When customers face risky buying decisions, they prefer to deal with people they know. They want people they like and trust to help them work through the buying process. Customers want a relationship, not just a transaction.
KEY OUTCOMES
- Build trust with different customer types
- Understand critical buying factors
- Perform in-depth needs analysis
- Guide the customer toward buying
- Anticipate and handle objections
- Close more sales at higher margins
Delivery Methods
Our Telephone Selling class is available in a variety of formats to best match your needs. Click the Delivery Methods below to learn more.
Private Workshops
Virtual Coaching
E-Learning
Other Sales Training
Each of our sales training solutions is led by one of our certified professional sales trainers - all of whom are expert sales people and facilitators with a proven ability to tailor the training to your specific goals.
Click on the course name below to learn more
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