Retail Energy Sales Training Workshop

Participants will learn telephone and face-to-face selling skills that will help increase sales through a comprehensive understanding of the sales process and how it affects each customer’s situation on an individual basis.

The focus of this hands-on workshop is to determine the actual areas of customer concern where your company can provide value that improves profits or cuts cost for their customers. The workshop uses industry-specific role-plays and trading-related examples throughout all reading material that enables participants to practice skills that apply to their specific work environments. 

Retail Energy Selling Skills is a two-day interactive workshop. You will learn the selling skills process, buyer behaviors and much more. A skilled classroom facilitator and the peer group, using objective measurement criteria to assess progress, will provide intensive feedback.

On-Site Training: Can be tailored to the needs of the client organization and delivered on-site at a time and location of the clients choice.

Objectives:

Participants will learn to:

• Determine opportunities to add value to business
• Learn and practice “cold calling”
• Learn and practice deal-making negotiations
• Acquire an understanding of selling skills process
• Learn to recognize the different buyer behaviors
• Determine positive and negative behaviors that reveal opportunities to gain agreement
• Formulate Feature-Advantage-Benefit proof outlines
• Use creative problem solving to enhance solutions