Sales eLearning

The Sales Manager
Excellence Series.

Fifteen focused courses, each built around a leadership competency measured in the SEIA, helping sales managers coach, motivate, and build high-performing teams.

Explore the Modules Start With SEIA
How It Works

Targeted skills, measured by the SEIA

Each course targets one leadership competency measured in our Sales Effectiveness and Improvement Analysis (SEIA), so managers can focus on the areas that most affect team performance. Every course pairs clear concepts with interactive practice, knowledge checks, and an assessment — and takes about 25 minutes.

The Courses

Browse the 15 competencies

Select any competency to see what it covers, the learning outcomes, and what's included.

Relationship Building

A key skill for understanding the mindsets of the people you sell to and lead. This course builds a 360-degree view of behavioral styles and decision-making roles, so you can craft stronger relationships and coach your team to do the same.

Learning outcomes
  • Identify different behavioral styles
  • Understand and cater to organizational functions
  • Detect and influence people in various decision-making roles
  • Overcome neutral, negative, or detractor mindsets
What's included
6 Modules21 Knowledge Checks1 Interactive Activity1 Scenario1 Assessment

About 25 minutes to complete

Read more: The Relationship Building Competency and Selling Consultatively →

Coaching

This course focuses on dynamic, structured sales coaching, with coaching models that help you take the right approach with each person, develop a coaching mindset, and use behaviors that motivate your team.

Learning outcomes
  • Understand the importance of sales coaching
  • Develop a coaching mindset that results in improved behaviors
  • Recognize successful ways to motivate your employees
  • Demonstrate an effective, structured approach to feedback and coaching
What's included
4 Modules7 Knowledge Checks3 Interactive Activities2 Scenarios1 Assessment

About 25 minutes to complete

Motivation

This course shows how to create self-motivation, so your team can pilot their own plane and fly it to their destination using self-motivation as fuel. You'll learn when to apply the tools, strategies, and opportunities that drive motivational output.

Learning outcomes
  • Motivate different levels of sales performers
  • Capitalize on motivational opportunities — communication, meetings, team activities, rewards, milestones, and training
  • Balance the roles of Manager, Coach, and Leader using the LEEP Model
What's included
4 Modules9 Knowledge Checks2 Interactive Activities1 Assessment

About 25 minutes to complete

Read more: Motivation: A Multi-Sided Story →

Pipeline Management

This course helps sales managers keep their teams' pipelines full of viable opportunities, with the tools needed to manage pipeline performance.

Learning outcomes
  • Determine pipeline sufficiency
  • Assess pipeline health
  • Move deals through the pipeline with coaching
What's included
4 Modules4 Knowledge Checks1 Interactive Activity1 Scenario1 Assessment

About 25 minutes to complete

Closing

This program has a profound impact on your team's ability to close with confidence, with methods and insights to time the request and close at the appropriate moment.

Learning outcomes
  • Accelerate the decision-making process
  • Stay in the moment and overcome objections
  • Negotiate the agreement
  • Close the sale
What's included
5 Modules4 Knowledge Checks1 Case Study1 Interactive Activity1 Assessment

About 25 minutes to complete

Read more: The Closing Competency: Why Most Sellers Score So Low →

Milestone Centric Sales Process

A milestone-centric sales process marks a buyer's progression from one stage to the next by hitting specific milestones within each stage. The best salespeople are 94% more likely to follow one; companies without appropriate milestones see win rates below 15%, versus over 80% for optimized, scorecard-driven processes. This course helps you coach your team to the key milestones that shorten the cycle and close more.

Learning outcomes
  • Use a predictive scorecard to determine likelihood of success
  • Identify the milestones within the sales process
  • Leverage techniques to move the prospect from one stage to the next
What's included
7 Modules9 Knowledge Checks4 Scenarios2 Interactive Activities1 Assessment

About 25 minutes to complete

Read more: The Milestone-Centric Sales Process Competency: Improve Your Revenue by 18% →

Sales Technology

Sales Technology Fundamentals prepares your team to embrace a new technology culture and enhance their process, reinforcing the importance of consistent CRM use, social selling, and video proficiency.

Learning outcomes
  • Consistent and effective use of a CRM system
  • Mastery of social selling
  • Video proficiency
What's included
5 Modules6 Knowledge Checks2 Interactive Activities1 Assessment

About 25 minutes to complete

Read more: Mastering the Sales Technology Competency →

Accountability

Accountability Fundamentals helps you build a culture of accountability across the team and empower your sellers to own their results.

Learning outcomes
  • Create a culture of accountability
  • Establish clear goals and expectations
  • Enable and empower sellers using the 9 Disciplines
What's included
4 Modules1 Knowledge Check2 Interactive Activities1 Assessment

About 25 minutes to complete

Read more: 4 Essential Keys to Behavior Change in Sales →

Recruiting

Recruiting Fundamentals helps you hire the right sellers with a structured, fair process — from job description to interview to evaluation.

Learning outcomes
  • Use the SPEC Model to develop an effective job description
  • Use effective interviewing techniques
  • Conduct a fair applicant evaluation
What's included
4 Modules3 Knowledge Checks4 Interactive Activities1 Assessment

About 25 minutes to complete

Read more: Using Data to Drive Hiring, Onboarding, and Training Decisions →

Creating a Team Focus

Fundamentals on Creating a Team Focus helps managers direct attention where it matters — on themselves, their team, and the wider organization.

Learning outcomes
  • Focus on self
  • Focus on the team
  • Focus on the organization and the wider world
What's included
4 Modules4 Knowledge Checks2 Interactive Activities1 Assessment

About 25 minutes to complete

Staying in the Moment

This course helps managers stay present and resilient under pressure, so stress doesn't get in the way of leading the team and the conversation.

Learning outcomes
  • Recognize and address stress behaviors
  • Prepare to handle interactions without hassle
  • Boost resilience to reduce the negative impacts of stress
What's included
5 Modules11 Knowledge Checks2 Interactive Activities1 Assessment

About 25 minutes to complete

Read more: Overcome Indifference by Listening Instead of Selling →

Handles Rejection

This course on handling rejection and not needing approval builds the resilience managers and their teams need to keep performing through setbacks.

Learning outcomes
  • Develop resilience
  • Reflect and improve from rejection
  • Overcome objections
What's included
5 Modules11 Knowledge Checks3 Interactive Activities1 Case Study1 Assessment

About 25 minutes to complete

Read more: Defining Selling Competencies and Data, Part II →

Comfortable Discussing Money

Improving your comfort discussing financial topics confidently helps you navigate conversations more effectively — and model that confidence for your team.

Learning outcomes
  • Explain the importance of the Comfortable Discussing Money competency
  • Identify self-limiting beliefs that may be getting in your way
  • Describe how role-playing conversations improves your skills
What's included
7 Modules1 Assessment

About 25 minutes to complete

Supportive Beliefs and Buy Cycle

These competencies focus on overcoming the self-limiting beliefs and personal buying preferences that get in the way of effective conversations. A growth mindset reframes challenges as opportunities, builds resilience, and drives success.

Learning outcomes
  • Explain the importance of mindset on performance
  • Identify self-limiting beliefs standing in your way
  • Describe strategies to improve your Supportive Beliefs and Buy Cycle
What's included
5 Modules1 Assessment

About 25 minutes to complete

Will to Manage

The Will to Manage competencies — your grit factor — represent a manager's overall drive to succeed. With a high grit factor you keep a positive outlook, show unconditional commitment, take responsibility for successes and failures, and stay motivated through good times and bad. Because your behavior directly shapes your team's performance, improving your Will to Manage makes you a better coach and developer of people.

Learning outcomes
  • Explain the importance of each Will to Manage competency
  • Identify competencies you would like to focus on developing
  • Describe strategies to improve your grit factor
What's included
8 Modules1 Assessment

About 25 minutes to complete

Put the right courses against the right gaps

Start with the SEIA to find your team's Sales Readiness Score, then assign the eLearning that targets the exact competencies that need work. Talk to an expert and we'll help you build the plan.



Talk to an Expert →

Request the Overview

Enter your details and we'll send the series overview straight to your inbox.