Employees with high emotional intelligence manage their own impulses, communicate effectively, manage change, and stay optimistic under pressure. This course gives your people the tools.
Request Course Info What's IncludedThis course gives you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and at resolving customer complaints in a service role.
Course preview
A self-paced online course — accessible anytime, on any device, in your LMS or ours.
Modules of focused, bite-sized learning
Videos with quizzes to reinforce each concept
Downloadable, printable worksheets
Roll it out as a standalone course or as part of the full BCI e-learning library, in your LMS or ours. Tell us what your team needs and we'll send the details.
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