2301 participants rated this program and left feedback. Here's what they said.
In their words — 60 featured comments
Although I was unable to attend the first day of the workshop, the instructor did an amazing job providing me with a thorough day-one summary at the beginning of the second day to bring me up to speed. The instructor had an outstanding stage presence and consistently engaged the audience!
The instructor was a great presenter...funny, well prepared, knowledgeable and very personable. Quick thinking and well versed with applicable quotes, I loved his style! The instructor was also helpful, adding in his industry knowledge to help relate what was being taught.
The instructor was one of the most professional and inspirational trainers I have ever had in my time with Lafarge in training courses. He opened my eyes to several different approaches to negotiation and how to be more successfu in daily interactions/conversations.
"Negotiation" always had a connotation of "competition" for me before. I now think of it more as a joint activity. The instructor Dollar is knowledgeable and engaging. He held our attention for the full two days, making the learning easier. Who could ask for more?
Taking the Negotiation Workshop from BCI (the instructor) has definitely been a great learning experience. I'm excited to put these skills to use and know they will result in win-win situations for not only in my business dealings but in my personal life as well.
The instructor did an awsome job. As we were a group of Germans, it was very valuable for us that is could understand German. In addition we had an SAP Top-Performer in class who gave additional input on SAP related topics. These both together were just perfect.
I was very pleased with the content of the session which was a balance of learning and applying the learning in practice. I felt the instructor did a great job facilitating the session and made the time very enjoyable and a great learning experience. Well done !
This course was top-notch! The instructor did an amazing job of understanding our business and our roles very well and expertly adjusted discussions and the application of the materials accordingly. And I really liked how he facilitated everyone to participate!
The instructor was an excellent presenter. He was engaging, patient, and most of all delivered the session in a way that inspires participants to not only retain the information but seek out further knowledge. I could not have been more please with the session.
The instructor is truly a gifted speaker. At no time was there a lull in his presentation, we truly saw a master at his craft. I've been through a lot of training classes in my 14 years at my company and this one is clearly head and shoulders above any other.
Really engaging and thought provoking course. Great content, excellent presenter who facilitated the sessions really well and allowed plenty of time for side conversations, questions and we were able to include real life scenarios the group have experienced.
This is one of the best training classes I have been offered since starting at LM four years ago. The class was very interactive and we had a lot of group work. I definitely learned more in this environment rather than a lecture/power point slides format.
This course included fantastic collaboration opportunities and good content to start thinking about the importance of preparation, different negotiation tactics and neutralizers, and personality and negotiation styles. The instructor did an excellent job!
I was extremely pleased with this class. The perspectives I learned regarding how to deal with various negotiation styles and how to apply conflict resolutions and tactics I believe will be extremely useful in both my professional and personal endeavors.
I have learned skills that will help me in the future in my sourcing role that I did not learn initally when I started. The instructor did everything to ensure that we retain what we learned and helpful tips for after the class to keep the needle moving.
The instructor did an amazing job at keeping our attention during the seminar. The group projects really did a great job enforcing the fact that we need help with negotation tactics, and having the projects first showed us exactly what were were missing.
The content of the course was on point for developing more a skill set necessary for success. The facilitator was very engagaing and had good energy throughout the day and helped me to achieve my identified goal of improving my negotiation skils. Thanks!
The class was very well run and the presenter was very engaging. Before this class I had no real understanding of the underlying structure behind negotiations and how to plan for them. I also found it particularly valuable to learn about common tactics.
I did not know what to expect and came out with some really great pieces to use in my day to day business activities. I felt engaged the entire time and felt the instructor used humor and personal life experiences to make the course fun and interesting.
The instructor taught us some very relevant, applicable & useful material, tools, concepts and ideas. Our challenge is to use them and apply them to what we do. The instructor did fantastic presenting the material and driving home the essential points.
I have attended many training and negotiation sessions over many years both in sales and purchasing roles, this is the 1st time I can truly say that I have taken away with me 100% of all that was presented.the instructor is the best trainer i have met.
Excellent 2-day session with our facilitator who trained us to think of conflict as a treasure, to approach negotiations with the tools and framework and EMPATHY needed to make win-wins possible. This will really help our customers and our bottom line.
Session is most likely geared more toward sales professionals. But I found the presentation extremely valuable for service professionals as well.Being able to present win win situations for the customer as well as the organization will prove important.
The instructor was great! She was very engaging & helpful. The first negotiation exercise (White vs McCabe) was difficult - I felt like I didn't really understand the exercise or what we were supposed to be doing with it. The other 2 were much better .
It was a privilege to be a part of the class and it was enjoyable. I appreciate the instructor's efforts in teaching us. It was hard to take two whole days off from regular duties and miss meetings, etc., especially because I am taking Friday off, too.
Super helpful and I think all reps should take this as a refresher or new material. In person would have made these all a 10 (as opposed to via Teams). Real in person negotiation role play add huge amounts of value. Negotiations are pressure by nature.
I have rarely enjoyed that much a training. I was already used to some negociation technics as I learned them for 2 years at school and 5 years on the field as a Sales. But the instructor was a powerfull teacher on negotiation : Useful and Powerfull !
The instructor (last name omitted from all literature) delivers this course in an endlessly engaging fashion and does the unthinkable: He keeps an audience raptured and enthralled for an ENTIRE work day. Few can say that. Carry on the instructor !!!
I didn't quite understand questions 2 and 5. Maybe I didn't understand the names you give things such as "pre-work" and "simulation session". Good insight into the personalities that we're likely to run into, not only professionally, but personally.
The instructor was an excellent presenter of the coursework. He provided me the tools to implement first class negotiation tactics and style to any situation, plus allowed me to hone the newfound skills to specific issues related to my current job.
The instructor was awesome! He had me engaged from the moment he started talking. He is a story teller, he has a story for everything. His delivery was on point, he knew when to get our attention, he knew when to make us laugh. He was a lot of fun.
Excellent pace and leadership by the instructor. We took time to look at individual perspectives on negotiation skills based on personality traits which was very helpful. Negotiating is a lot like playing poker except there can be multiple winners.
To risk mitigate, just give everyone docs up front in times of COVID/virtual learning. I konw that at times it could be distracting for those focusing on the now tasks, but we were left wo docs for a module and I think you lost some momentum there.
The instructor did a great job of keeping us engaged and providing real-life examples and scenarios of negotiation tactics. I feel that I have come away from the course with a better understanding of strategies other people might use when we meet.
The instructor was the most engaging trainer I've ever had. I've held many Sales positions, and his approach was refreshing, applicable, and thought provoking. He taught us all how to know ourselves better and to be proud of our unique approaches.
This class was a "win-win" for me. there were no down sides, no parts of it that were not interesting nor fun. It instilled a sense of power in my negotiating mentality and will benefit me and Hunting greatly. Thank you for an outstanding product.
I thoroughly enjoyed this training engagement! The instructor is an excellent fit for this course! He presented material in a way that I will easily remember. He made learning this material FUN! I will start using the course handouts immediately.
It was great to define some of the tactics that you've experienced for years and to understand how gaining an understanding of others' personalities can facilitate a better negotiation. I feel like I can use a lot of the principles learned today.
The class was amazing, specially the engaging activities. Through the exercises we tried to focus on the topics and learned with fun. The speaker was amazing and very polite. Enjoyed the session a lot and it changed my perspective of Negotiation.
The instructors were great. I had taken a course with them about 5 months prior, so while some of the material was review...I found it incredibly important to have that review and gain a better understanding of the styles and negotiating process.
The professionals at really took the time to understand our business and its unique IT needs. They created a personalized service plan that helped streamline our business processes and prepare us for the future. We really appreciate the time the
Overall I think it was a good learning experience and I can use many of the tactics, but we didn't go over BATNA and ZOPA at all during this so I think it's harder to be win-win without going over that more in relation to the tactics we learned.
The instructor is such an engaging presenter. She held the interest of the group during the entire session and was very helpful in guiding us in the breakout session. She helped make the content applicable to real-life situations for all of us!
This course is on point for people who are looking to enahnce their skills in communication and negotiation. Case simulations were particularly helpful. The presenter was very effective in engaging with his audience and bringing home his point
With the opening statement, I thought, "well yeah, another training class". After five minutes I was hooked. The instructor was dynamic, entertaining, fast-paced and relevant in the material he presented. The training was thoroughly enjoyable.
Today's program gave me some new skills to place in my negotiation tool kit. What I learned today helped me understand I will need to be better prepared for the tactics and strategies for the next negotiation between the company and the union.
I found this class interesting to say the least. I feel like I have a better understanding of the different tactics that can be used in negations along with a better sense of knowing what type of characteristic I may see from the other person.
The instructor was a great presenter, making it fun and easy to follow along. Learned new things about myself as well as how to deal with others regarding negotiations. Would Recommend to anyone, even if they feel strong in the field already.
The instructor was a great facilitator, I was impressed by his presentation style and his not relying on slides. It was very helpful that one exercise was not related to our industry and the other exercise had everyone using the same content.
The instructor did a wonderful job! I added a few techniques to my bag of experience with this course. I particularly enjoyed how the instructor added information to his lecture from other experts such as Zig Zigler and Steven Covey - thanks!
I really enjoyed this experience overall! It was helpful, hands on and provided specific feedback that I can take into my everyday life. I find that I stumble into negotiations I?m not expecting, and this provides the skills needed to manage.
The instructor did an outstanding job- he is funny- and kept the class interested in the topic. He did a great job consolidating this class into 2 days. I learned a great deal from this class and I would highly recommend it to my colleagues.
The instructor was great! He was engaging and drew the audience in from minute one. There is an art to public speaking (presentations) and he has perfected it. I came away with tools that will not only help me at work, but in every day life.
The Win Win Negotiations course was excellent. Our team learned the value of slowing down a bit and applying a values assessment prior to entering into negotiation, so that we could effectively resolve issues in a quick and effective manner.
The 2nd half of the day was very content heavy. I would recommend streamlining some of the breakout activities in the morning in order to get into the content, and then utilize the afternoon to practice learnings during breakout activities.
The negociation tactics we learned in the class are very useful and practical. The strategy for win-win sulotion brings me to the new level of negociation perspective to both our customers and contractors. It gains the value to our company.
This was a good experience for a few reasons. Not only did I get to know my colleagues better, but I became more familiar with the plan of actions and goals of Dairy Max. I thought the content learned in the class was vital and important.
This workshop was amazing! I learned so much not just about myself but about others and how they communicate. I can walk away knowing I?m much more prepared to negotiate or even just compromise, both in my professional and personal life.
The instructor was an engaging and experienced speaker. The pace was perfect and kept us all interested. There were a lot of opportunities to practice, get feedback and learn from mistakes. One of the best training classes I have taken.
The material was extremely relevant to working w/people & understanding them and their motivators. The instructor was an excellent, intelligent and engaging speaker. His knowledge & evidence of "practicing what you preach" was evident.
More from participants — 240 of 2061 comments
Really enjoyed the training. Gave a structured way to form negoitations and improved my confidence in carrying these out. Really good presenter who kept our attention the whole day and ensured we understood all material and excercises.
I have been to many selling skills trainings throughout my career and this was by far the best one yet. The material was easy to understand and the presentation was very professional and executed in a way that kept the group engaged. .
The course was very helpful in that it provided many thought provoking opportunities which realate directly to my career and life. Some of these opportunities were in the form of simulations while others were just part of the lecture.
The information during this training was valuable, relevant, and informative. I would definitely recommend this to anyone whether they be new to the job, or a seasoned professional. It provides fundamental ideas applicable to anyone.
Win-Win Negotiations gave me an enhanced appreciation of the many tactics that can be used to strenghten my negotiating skills. The course also provided a great template to help arm me with key data to bring to the negotiating table.
The instructor is great--the course was negotiations; I marvel at people who are able to stand in front of a room and captivate the audience. He is a great story teller and did an amazing job of relating a story to prove each point.
The class was great. Really appreciated the instructor?s style of teaching. I learned a lot of techniques that I plan to pull through in my day to day. The behavioral styles are very helpful to have in mind when dealing with others.
The instructor is much more than a great presenter. His techniques and skills engage the class, inspire learning and engrave the teachings. The instructor's energy and heart are contagious. I'd certainly attend more of his courses.
I enjoyed the work shop, the theories were very common sense approaches to problems we see on a regular basis. The presenters made it very simple to relate to this questions and topics that were discussed during the presentation.
I was impressed from the very beginning; the instructor delivers relevant content in a very inspirational and energizing fashion. I enjoyed the hands-on nature of the class seasoned by the instructor's outstanding story telling.
I missed half of the class because my original flight was canceled due to the winter storm. I was only able to view two hours of the live meeting for the day I missed because my flight was re-booked for Tuesday during that time.
I really enjoyed the course. It is one of the best i have attended. The reasons behind this, the presenter. His skills at setting boundaries, encouraging an open forum for discussion and general presenting skill were excellent.
The best training we have received during 3 months of the Sales Academy. Content was relevant, insightful, and presented in a fun and digestible way. Great preparation for those looking to improve upon their negotiation skills.
I have to confess out of the gate, I have done a more than a handful of these type training classes over the years and was skeptical. The instructor was engaging from the start, very down to earth, easy to talk and listen too.
I generally dread doing any one task for two whole days, but I found this course was delivered very intelligently. You would receive learning, then get a chance to discuss it, then apply it, then evaluate. It worked very well
Our trainer, the instructor, was outstanding! She obviously has a strong working knowledge of the real-life use of the negotiating skills she teached. She also communicates the material in a very clear and understandable way.
The Negotiation class was very helpful. The scenarios that did not relate to our business helped me come to realizations that I may not have otherwise. It allowed you to dig deep in to the tactics, and put the skills to work.
This was such an insightful, engaging class! I really appreciated the instructors and how they kept everyone engaged throughout the day. I really can see myself utilizing what I learned in my personal and professional life.
I've taken quite a few of the trainings BCI offer within the last few months and this one was either my favorite or very close to my favorite training. Very interactive and give a lot of opportunity for practical practice.
It was a great training, which is very relevant to my role within Supply Chain. The trainer is what made the difference here, as he related to every individual in the class and catered to everyones skill development needs.
Overall, I enjoyed the course and the Instructor. It provided activities to practice using the different tactics, which I think will be beneficial to me in the future. The Instructor had my attention throughout both days.
I was very please with our two day session with the instructor. He did an excellent job of applying the subjet matter to our industry and he did a great job to making sure everyone participated and understood the content.
This course helped us identify lots of ways that other negotiators were getting the best of us without us even knowing it. The hand on approch really drove the point home on how to prepare and execute a live negotiation.
Extremely helpful! I have not had formal training in negotiations and I will use a lot of these resources in the future. Thank you so much. The instructor and Adrienne were great. The instructor's energy kept us engaged.
After having taken a similar class for other employers at least 5 times before, I was pleasantly surprised to learned so many new things. The instructor is the best trainer I have had in any topic in the last 10 years.
Best presentation I have ever been a part of, the instructor did a great job , he was engaging and provided terrific tools and skills for us to use as well as helping me become a little more aware of why I am how I am.
The training was great and very helful for my job, we had problem with the prework sent via email, half of the class either did not receive the complete package or did not find it on the landing page, including myself.
This was the best training course I've ever attended. The instructor was very engaging; loved all the negotiation exercises. I feel like I'll be able to more effectively negotiate in my current role and in the future.
I would recommend this class to everyone. You don't realize how much negotiations you actually do on a day to day basis. The techniques you learn or refine can only help in all personal and professional negotiations.
I endure sessions like these from time to time and I would absolutely NOT choose the word endure this time around. It was entertaining, rewarding, motivating, inspiring, engaging and an all-around top-notch program.
The instructor's experience in this area was evident, as he adapted to the flow of the conversation from our team. Very professional and courteous. Deliberate in his approach to involving every member of the class.
This class was well organized and very engaging. I enjoyed it immensely and definitely saw a progression in negotiating ability over the course of the exercises. Overall this is one of the best classes I've taken.
a very professional and experience speaker managed to give us - in a very tight schedule - key takeaways which will be important for our daily work. With hints on how to deepen our knowledge. Fantastic experience.
The class was very good combining excellent lecture with very effective workshops. I believe it will greatly improve my skills in negotiating. Also will help in interacting with people in general. Very good class.
Great course, hit on all parts of negotiation and then some. The instructor, the presenter, even expanded further on communication and escalation problem solving techniques that were not part of the main program.
Although this course was long I feel like both presenters made it engaging and I was excited to learn more. They have a judgement free approach to which makes people more willing to participate and stay in tuned.
Very engaging and interactive. As a presenter how would you improve the course content and delivery to separate yourself from the competition ?? The instructor is now in your court. Lol. Thanks great opportunity
The instructor was an excellent presenter. Despite being sick, he was still a very engaging presenter. The content was very interesting, and I feel that my skills were improved as a result of taking this class.
1. This was a very engaging training with real world practices. The instructor is verry knowledgeable of the topic. Her way of engaging the attendance made the class interesting. I've learned a lot. Thank you!
What a great workshop! I learned so much over the last couple of days about how to differentiate myself from competitors. Looking forward to getting out into accounts and putting to use everything I learned.
The instructor did an excellent job engaging the participants, delivering the course content and the practical exercises. I really enjoyed attending it and learned a lot that I can use on my day to day role.
The "Win-Win Negotiations" class taught by the instructor was an excellent class. The instructor kept the class moving at a good pace and used plenty of role playing to keep the class interested and active.
In the role plays i really saw the benefit of thorough planning. Applying BATNA & WATNA to aid my conversation really helped. In addition to recognising the tactics being employed, and how to adapt to them.
Presenter was very engaging and provided plenty of ways to apply what was being taught. I feel confident going into social or professional settings that i will be prepared to handle any type of negotiation.
Went in looking for a fresh look at negotiating skills and found traits in me and others that sometimes get in the way of a good succesful negotiation. Will take what I have learned and turn things around!
Win/Win Negotiations is nothing like any course I have participated in during my education or career. The course has given me new perspective in how to negotiate to create a win/win situation professioanl
The instructor made the course fun, engaging. and informative. A great facilitator! The negotiation activities provided good practice and allowed participants to see how others handled their negotiations.
The training shifted my perspective on how people conduct themselves every day and reinforced that almost everything in life can be negotiated. The key is to navigate the process toward a win-win outcome.
The instructor was great. I liked his presentation skills and his ability to get us all interacting in the room. I appreciate the fact that it was a smaller group (18 of us) so there was more interaction.
It was great to have a framework to drive negotiations from. It opened up the opportunity for negotiations not to be cumbersome and avoided. I am more confident going into my next negotiation engagement.
I found the instructor to be highly engaging and was impressed by his dedication. I can see he put a lot of effort into creating a program that would capture our attention and deliver meaningful content.
I found the presentation style to be engaging and informative. The environment was conducive to learning and beneficial for my position. Could reduce stories and project work time to shorten the session.
very dynamic and interactive course. We were involved from the start and the time flew by. this was my first formal negotiation training and I am so glad I attended. The instructor Dollar was fantastic.
The instructor was great and effective at what she does. She kept us engaged and involved (and we were not an easy crowd!). She had a lot of useful information and articulated it in a clear and fun way.
Very comfortable and approachable presentation environment. Content rich. Focus was more about using the information for self-awareness and self-change over "test learning" to promote self-improvement.
This was a great session. Many of these tactics people use on us and we don't realize it. Now I'm equiped with the tools and knowledge to identify which tactic they are using and how to neutralize it.
I learned so much from this class not only in my professional but my personal life. I would recommend this class to anyone. The instructor was so nice and knowledgeable and has impeccable music taste.
Content is clear and role plays allow for real world situational learning ... The instructor was very thorough verifying our understanding Of the concepts .and made the process fun and interesting ..
Sometimes when an all day training gets scheduled it can have a negative perception. This surprised to the upside. Very positive and valuable experience that is justifies taking time away from work.
Course was informative and delivered very professionally, I am just not a very big fan of role play scenarios , as I compare it to playing poker with and without your hard earned money on the line.
Both of the instructors were excellent...very engaging and entertaining. It made learning and retaining the information a lot easier! By far one of the best trainings I've been to in my 11+ years!
The course was full of great communicaton materials that open your eyes to the things we overlook on a day to day basis and with the expertise of the instructor Dollar, he makes it all come alive!
I had to rush out after my class, but I would really love for the instructor to get the message that I really enjoyed the course and how he presented the material and engaged with us as the class.
Don't be concerned about the complexity of the ideas presented in the course. If you don't get a complex the first time, the second or third examples will allow you to internalize the information.
Going in for this class, it was my second day and I was very intimidated. As soon as the instructor started speaking, I was very captivated by the class, and I learned so much across the two days.
"Never give a consession unless you get something back". Yesterday, my wife and I were at Michael Kors shopping for a purse and I thought I would use what I learned about consessions. It worked!!
I really liked the hands on activities. I believe it is a much better learning styl than a lecture that you will just forget a little later. This was like a team building and training all in one!
I thought the instructor was wonderful, and did a great job teaching us the Win-Win Negotiation course. I would highly recommend this course and for the instructor to teach it 10 out of 10 times.
The Win-Win Negotiations Workshop was extremely valuable and informative. The content was clearly communicated and the activities helped reinforce the concepts. I highly recommend this workshop.
I would suggest not going into to much depth on the Insight roles. Most of us are familiar with this topic and I believe we could benefit a lot more if the time was spent on negotiating skills.
I really enjoyed the training and can use the material in my future negotiations, although I hope some day this can be a two day course to go over the information in depth with the instructor.
The instructor did an outstanding job. The course content in very applicable to work situations. Role plays were effective as they were non threatening and inspired collaboration. Great class.
The instructor was awesome! He presented the information in very easy and engaging way. While it was nerve racking at times to present in front of the group he made sure to help feel at ease.
The instructor gave a great presentation that was useful toward negotiating effectively. I am excited to have been a part of this course and have learned a lot and enjoyed her teaching style.
The Procurement Negotiation course was very informative, had great role-playing activities, and gave me tools that I am able to use in my day-to-day tasks immediately. Thanks, the instructor!
Win-Win negotiations is a highly useful class for understanding and succeeding in negotiations, even from a beginner's perspective. It also gives crucial experience in realistic role-plays.
The role play exercises were excellent and allowed you to practice the skills you learned. It was very interesting to see who applied the tactics learned and who relied on past experiences.
Baker's 2-day win-win negotiation seminar is concise and provides a great set of tools for the sales person to better understand their customers and more efficiently negotiate contracts.
The content that I learned in the seminar was very educational and will not only help me at work but will also assist in decisions and negotiations in my personal life. Thanks so much.
I've been in sales 25+ yeare any this course, by far, is the most useful course I've taken. The instructor really makes the class with her subject knowledge and professional mannerism!
Baker pushes us outside of our comfort zones, and takes content that we don't use on a daily basis and connects it to our business model perfectly. Once again, we are highly impressed!
This is my second opportunity to particpate in this training session and I found this time to be just as intersting and informative as the first. The instructor did a tremendous job.
Entertaing course packed with great materials and information...the instructor engaged all the participants and I found myself laughing and having a wondeful time. Excellent course!
This class was a lot of fun. The information contained in this course will help me with career and personal negotiations. This was a fun and enjoyable course with great instruction.
A fanatastic course! Immediately increased my knowledge of different behavioral styles and how best to capitalize on them to create a win-win for my organization and our customers!
The instructor was an excellent presenter and made the class enjoyable and enlightening. I leaned a great deal and now feel more comfortable and confident in negotiation situations
I really enjoyed the instructor and the class she gave. She made everything very pleasant and fun! I came out with a better concept of things and plan to use them in everyday life.
The instructor was a great speaker and very engaging, especially in a virtual training setting. I learned a lot about how to better approach negations and different tactics to use.
The course was very informative and provided good techniques for various types of negotiations. The role play scenarios were well prepared and provided good examples to learn from.
We loved our course with the instructor - he's great at engaging the attendees, giving real life examples to help enhance understanding, and very knowledgeable on the subject area
If there was a video of the HackerStar negotiation, I think more people would be intrigued and engaged and then have the white packet as a refference. The class overall was great.
The instructor did a fantastic job. I have been in this business for 31 years and that was the best trainer I have ever had. He was engaging and has a real passion for presenting.
The instructor was very knowledgeable and had good answers for our questions. I'm not a big fan of role-playing, but the scenarios were well put together and we had fun learning.
Excellent course for all skill levels. For the experienced negotiatior an excellent refresher and always something to learn. For the novice an excellent foundation to build upon.
The instructor was fantastic. I've lost count of the number of training courses I've sat in over the last 5 years at Technip. This would be in my top 2. I will recommend to all.
The instructor?s negotiation training was one of the best corporate training sessions I have attended in my almost two decades working in Fortune 500 and Fortune 100 companies.
This was one of the most enjoyable training sessions I have been through during my time with Elavon. The content was great and the instructor made it super fun and enjoyable!
a fantastic, realistic approach to resetting your methods when going into any type of negotiation. Great methods taught to be used as building blocks for further development.
This was an interesting class. The instructor kept us all engaged by asking questions to the group and with all the activities that let us put what we had learned into tuse.
I really enjoyed this class. The instructor is a top notch presenter and kept the two day class moving at the perfect pace, making the time both worthwhile and entertaining.
The class was not only relevant but held my attention and interest the whole time. The conversation was open and the team had fun while learning very pertinent information.
As always, the instructor did a fantastic job at leading the team. His direction and insight has helped us position our the benifits and advantages we at MTD have to offer.
This course showed me the difference in having proper negotiation tactics and provided me with the training to begin applying these skills and becoming a better negotiator
I enjoyed the Win-Win Negotiations class and I enjoyed learning about the different personality behaviors that you might encounter while in a negotiation or everyday life.
I thought I would not get much out of the class and it was taking my time from regulaa work but it was very informative & the instructor kept things moving and interesting
The instructor was a great presenter and kept the class very engaging, especially for a virtual training. Great content, very useful to understand the negotiation tactics.
The instructor was great and really kept my attention and interest throughout the class. I am excited to implement the things I've learned into my work and personal life.
Program was very engaging. It allowed one to see where where areas of improvement can be made not just in preparation for "negotiation" but during the engagement process.
I feel confidnet I can use the tools that I received in the course to guide conversations/negotiations in an effective way to leave both parties with a positive outcome.
Had a great learning through out the 5 days sessions, trainer the instructor made it more interactive and developed the curiosity going through out the content training.
Excellent program! I will bring what I learned back to my organization. We will incorporate the lessons learned into our conversations and standard operating procedures.
The instructor was extremely helpful and knowledgeable in this course! Trying to do virtual courses are hard sometimes, but by making it interactive, he kept it flowing!
The instructor kept things very interesting during the training sessions. I took away good knowledge to help be more productive and prepared for negotiating with others.
This class was very informative. I bought a new vehicle prior to the class and it helped me realize several things I done good and something that i could of done better.
Class was great same with the nstructor, it would just be great if there were more HVAC examples and activites done throughout the class to relate more to our industry.
The instructor was an excellent presenter. I would recommend this course to all sourcing professionals in order to provide a refresher course on negotiation strategies.
I really enjoyed this course. I gave two 9's because the last exercise seemed a bit unrealistic in comparison to the others. A lot of information/details were missing.
Class made me realize negotiations should be more planned and follow a system. Also tools to understand others personality style and adjust mine to be more affective.
I thought the class was great! It had a good amount of theory and practice which made the days go quickly. It also helped to reinforce the concepts that were taught.
Very interesting insightful class that allows you think differently when you are dealing with different types of people. I highly recommend everyone take this class.
The instructor was very engaging and great, her cycling through calling on participants really kept me engaged and stopped me from multi-tasking and checking emails
The Win-Win Negotiations class was great! The instructor's presentation style and material expertise made the class meaningful and pertinent to a diverse audience.
The instructor was great at breaking down complex topics and she had a healthy mix of situational, role play, and standard discussion leading throughout the class.
I was a little nervous going into it, but the instructor made everyone very comfortable and did a great job teaching. I feel better about my negotiation skills now
1thus was o e of the best Zoom presentation/workshops I had and would recommend teaching other companies how to do this. It was engaging,rewarding and productive.
The instructor put the class at ease in short order, made the material interesting by giving first hand examples and motivated us with the role playing exercises.
The instructor was great! He kept our very diverse team engaged and on task. I'll include many of these techniques in my sales process moving forward. Thanks!!!!
This was absolutely the best sales training program I have ever gone through. This prodram opened up my eyes to techniques and senses I never even knew existed.
Great interactive course. I think everyone in an industry that requires negotiation (which is virtually everyone in a business setting) should take this course.
I thoroughly enjoyed the win win negotiation course with the instructor Dollar. I look forward to applying what I learned in the course to real life situations.
The instructor was a fantastic presenter. Kept all of our attentions the entire time. Music selection was fantastic. Presented negotiation strategies very well.
The instructor was an outstanding facilitator. I was completely engaged every minute of the session. This has equipped me with valuable information and skills.
Working with the instructor was great. She brought lots of energy and enthusiasm to the negotiations training and everything we discussed had a lasting impact.
Baker Communications put together a customized course for us in less than two weeks. My team was thrilled with the results. Thank you for going the extra mile!
The class had great content with a nice presentation. Our presenter was very knowledgeable of the content and the breakout activities were educational and fun.
The personality analysis was great, i make me aware of some of the weakness of my personality on a negotiation. I really like the roll play on the simulations.
The instructor is a fantastic trainer. Her negotiations and presentations trainings are top-notch, and can be applied to professional and personal situations.
The instructor was a very engaging presenter with many relevant analogous stories. While they were enjoyable, it added significant time to the overall course.
I was doing a lot of this stuff, but knowing the process allows me to ensure I follow the procedure so I do not miss critical information and close too soon.
The presenter did an excellent job and made the class feel comfortable so sharing ideas and going through the role plays was fun and engaging instead awkward
The course was a great learning experience. The presenter was excellent. Knew how to keep our attention and how to keep the material relevant to our reality.
The instructor was very good and moved things along smoothly. he did not allow us to get bogged down in the weeds and continued to show us the keep concepts.
Great program. A healthy amount of interaction. The role plays were great vs. other sales-related questions that I've had. They were relevant and effective.
Negotiating is essential skill for any Project Manager. This class was hands down one of the most effective training courses I have even taken in my career.
This was a good introductory course on the basics of negotiation. The role-playing exercises really put a good use the negotiation tools were were learning.
The instructor presented an engaging curriculum and kept the attention of all of the participants. I felt that this was a very valuable training experience.
The instructor was a phenomenal speaker, presenter and teacher. He made the class engaging and fun and used real life examples that were easy to relate to.
The instructor was engaging and effective in not just delivering the course material but happening us to internalize and practice our newly learned skills.
The instructor is a great facilitator. Funny, engaging and love how he weaves his personal experiences in with examples that are relevant to our business.
I felt the class was exceptional, and the final role-play was invaluable to my understanding of some of what goes on in some of the toughest negotiations.
Most informative training I have taken! I walked away with many things to work on and I now have the knowledge on how to handle these types of situations.
The instructor has imparted upon us invaluable tools & skills that will allow us to increase revenue/income for Hughes & greater personal success for me.
Excellent coursework! The course really helped me identify what I need to approve upon regarding my negotiating skills. Excellent in classroom exercises.
I felt that the instructor was extremely knowledgeable and well-suited to teach this course. Would recommend him to other military and civilian entities.
The class, content and the subject matter expert (presenter) provided an invaluable experience that I will carry forth throughout the rest of my career.
Loved the course. It's an eye opener. I'm walking away a lot more skilled, aware and knowledgeable about all the different negotiation tactics out there
The instructor is a well prepared and experienced trainer with a lot of real life experience in this field. His sharing was on queue to the discussions
This class really gave me perspective on how i communicate with others. I really feel like I walke away with skills that will make me better at my job!
The class was relevant and left me with a lot of applicable information. The instructor is an engaging speaker and teacher. I really enjoyed the class.
I enjoyed the class and the instructors. I was concerned about how the interactions would flow but, I like the way they set us up for the role playing.
The instructor was a brilliant teacher- I have learned so many skills over this two day course that will help me in the future as my career progresses
This class really makes you think differently and helps you prepare yourself better for business interactions. Highly recommended for anyone in sales.
I enjoyed this class and the presenter. Knowing my behavioral style is a major plus, it helped me to understand things about myself i wasn't aware of.
The instructor did an excellent job! He is a great speaker and you can tell he is very knowledgeable in this area. Was a pleasure getting to know him.
I think it was a great class where we were taught about our own communication skills vs real life scenarios. It was a great class and great instructor
This class along with the others o w attended have always given me new insight into the improvement of not only myself but my interaction with others.
The overall experience was very fullfilling. Learnt so much about negotiations, but specially MY kind of negotiation and how to take advantage of it.
Great job creating an easy-going, learning-friendly environment. Great job for first time presentation of material; look forward to seeing it evolve.
I thought the class was absolutely great. The instructor was an excellent speaker/presenter and we had a lot of fun with the different negotiations.
A very good class, with a lot of information. With so much subject matter, I think this class would be more effective if given over a 2 day period.
Great class, really enlightening to have it all laid all so clearly, made sense was very applicable to not only work situations, but also personal.
An excellent all round course coupling Behavioural Styles to Active Negotiations. Excellently presented throughout with high energy and engagement.
The instructor has a great ability to teach the core concepts of negotiation via examples and exercises without it feeling like a training course.
The instructor was a great facilitator - really appreciate her energy and understanding of application to our specific roles and responsibilities.
It was great to know how to do a constructive negotiations, and thanks to the instructor for her examples that made it easier for me to understand
I went into the class needing more tackic ideas and confidence and left with both. It was a AWESOME class gain more from the class than expected.
The instructor did an excellent job presenting the material and engaging us into the activities,it was a long day ,but it seemed to flow by fast.
The course was fantastic, and the instructor was awesome! Felt a huge improvement in my confidence and knowlege of negotiating in just two days.
The instructor was excellent at leading our group through the various exercises. We really loved her style and had so much fun working with her.
The instructor did an excellent job teaching us the content, facilitating the exercises, and providing guidance and feedback during discussions.
Very good class for those involved in contact negotiations as part of their job. Good information for those that need to understand the process.
While many of these concepts are constantly applied day by day, the Seminar articulated further what was going on during an actual negotiation.
I feel that I left the training with more skills in my toolbelt to negotiate better and achieve agreements that are beneficial to both parties.
The instructor was a very good teacher. I had apprehension about role playing, but the way the course progressed helped eliminate those fears.
Highly recommended. The instructor has the ability to customize the material on the fly which makes the experience more tailored to the group.
This was the first course I had attended wrt negotiation skills and i found it invaluable, especially in my new role as Commercial Manager.
Great way to get folks out of there comfort zones. The role-play scenarios proved to be valuable to put the things we learned into practice
Course content was directly applicable to my everyday job and presented in a way that I could go back to work and implement it right away.
The presenter the instructor was phenominal. He kept us engaged, the stories he relayed were relevant, and the content was well presented.
Excellent job in presenting and keeping everyone engaged in a virtual workshop for negotiating winning agreements. That is not easy to do!
The trainer was very knowledgeable, and provided great insight on how to develop negotiation skills. The trainer had a great personality.
This class kept me engaged the whole time. I thought I Was going to go in and have 16 hours of reading and was in a role play from day 1.
This class was beneficial and the tactics I learned in the class were able to be put into use later that day on a call with the customer.
The instructor did an excellent job of helping us to learn the content of the course, and at the same time making it an enjoyable class.
Win/Win negotiations is a class that builds confidence, improves bargaining skills and places a new spin on truly getting what you want.
The course gave me a fresh perspective on negotiations, recommended new approaches and allowed me to practice thru interactive exercises
Can improve roleplays with more detailed info in order to be more accurate. Also include the available consessions we at Intuitive have.
The instructor Dollar was a knowledgeable and engaging speaker. Never a dull moment in what could be less-than-exciting subject matter.
Could have the activities in the regular class saved for the group class, class was great otherwise for a new sales person like myself.
Great topic and balance between theory and group work! Also excellent that the group work was tailored to the companies sales strategy.
The instructor was an exceptional presenter. He was informative while also engaging and witty, which helped keep my attention all day.
The instructor did an outstanding job leading this class. Made it interesting, used humor, & was very good at getting his point across
The instructor is an excellent presenter and teacher. He grabed my attention from the start and never lost it. I give him high marks.
Good blend of instructional information, real world examples and interactive sessions to test and reinforce understanding. Well done.
Really enjoyed the session. A recommendation for me would be to ensure all principles and examples pertained to our specific business
The session was well paced and interactive, with relevant content delivered by a knowledgeable, engaging and enthusiastic instructor.
The instructor is an excellent presenter and I walked away with good ideas and approaches to apply to my daily customer interactions
The instructor was thoroughly engaged with our team. He did a fantastic job of relating persoanl experiences to the subject at hand.
Win-Win Negotiations really had our team engaged throughout the training. I feel this will give us a competive edge in negotiations.
Presenter was outstanding. Very easy to make a direct connection with. Excellent examples of course work to actual life experiences.
The instructor was an energetic presenter. She put on a masterclass for keeping the team engaged, and there was never a dull moment.
Great workshop! One of the best, most useful employer-sponsored training classes I've ever had in my 12 year career in 3 companies!
Really good overall course. If you thought you knew how to effectively negotiate you should take this class. You will be surprised!
I really enjoyed this course, it highlighted that we all have some negotiation skills and we put them to practice on a daily basis.
The cource instructor was excellent in every aspect of the course work: engagement, description, alinging with every day activities
I felt crunched for time, but that I believe that the presenter was required to condense a 2-day course into 4 hours, so great job!
I have participated in so many training classes like this and I have never found the content to be as helpful as the instructor's.
this negotiations class was very informative and helped me gain a better understanding of the people i work with on a daily basis.
I have attended two other courses on negotiation skill development. This course compares very well. The instructor is outstanding.
This course provided valuable methods for constructive engagement and negotiating everything from contracts to personal conflicts.
Our presenter, the instructor, was excellent! I have done this training before, but he made it interesting and kept my attention.
Really enjoyed the course and appreciated that it was semi-tailored to our operations. It made the training feel more applicable.
Great course, full of very useful and insightful information. The speaker was wonderful- he kept us engaged throughout the class!
I learned a lot in just 2 days. The instructor shared a lot of valuable information to build, and develop new negotiation skills.
The instructor led the class very well and whilst a learning exercise made it fun and she kep everyone fully involved and engaged
This was a very educational and fun event. I learned a lot of principles that I can apply to my job as well as my personal life.
The instructor was great! She was able to get across seemingly abstract concepts by making them analogous to our everyday lives.
The instructor is a fantastic trainer. He adapted the training to fit our everyday selling scenarios, which is not always done.
This class not only helped advance negotiations I deal with on a daily but helped me apply the skills learned to everyday life.
I have learned so much about negotiations. I will use the tools I have learned to work towards win win solutions going forward!
The instructor was very engaging, had real world examples, and faciliated the negotiation exercises and reviews with good humor
Great use of time, right amount of interaction vs course work, the activities were great, got different people working together
The instructor is an excellent trainer and through his explanations and examples, he provides an enjoyable learning experience
Very good presenter of the course, I found the simulations exciting to participate in and I would highly recommend the course.
It's not always about the "money"! Finding out what the other party is looking for can greatly help your negotiation strategy.
I negotiate in my position everyday so this class was very helpful in indetifying tactics and learning ways to side step them.
Exceptional training session. I was able to learn new negotiations techniques that will be valuable to my job responsibilities
The instructor was great presenter, and displayed good depth of knowledge. He also kept us well engaged throughout the course.
It was a very interedting Training. I am kind of new employee. I learned the Behavioral Styles of Coworkers (Good Experience)
The instructor was an excellent moderator. She was well prepared, communicated beautifully and was a consummate professional.
