484 participants rated this program and left feedback. Here's what they said.
In their words — 60 featured comments
I was not thrilled about going to this class since I foolishly thought I had heard it all before. The truth is I had never heard it presented at the intellectual level used here that made me finally understand it versus just feel it.
I've taken several communications courses at the instructor and this was the best. I think having it online at Zoom though creates a buffer making it less awkward than others like that one I took on base where people started crying.
I thought the class was very well constructed and delivered. The instructor was engaging and built a level of comfort I haven't had in a public speaking class before. I would absolutely be interested in working with her again!
I really enjoyed this class and so could tell that the presenter was passionate about communication. I enjoyed the interaction and activities and found it very beneficial to learn more about how different people communicate.
"Really rely on the best intentions of others." I liked that quote quite much. We often think of ourselves and needs first before others without knowing the struggles or workload of who we are needing something from.
Thought it was a great course. Took another communication course that took about 20 hrs but covered the same content. The instructor is a really great teacher and presenter. Real world examples and cases. Nice job!
This course gave me a better understanding of what type of style I am when it comes to my behavior as well as other types. Asking good quality questions is key to effective communication. Listen with your heart!
The course worked for me as it proved I do know about people, my problem was not implementing what I know, I now feel that I can use the methods taught effectively combined with my own knowledge of people types.
The instructor Dollar was very on-point and insightful on his subject. It was amazing that he could identify which behavior category we fell into just by where we sat in the room and how we answered our phones.
The feedback section was really good. I found the last role play hard, because it seemed like the instructor was supposed to be frustrated and annoyed, so it seemed like a repeat of the previous role play.
I thought it was going to be just another Kumbaya session. But it was the best workshop I have ever been to and I have been to a lot. The course format was excellent and the facilitator was outstanding!
This class was great from the start. The zoom breakout groups was new to me and it provided the opportunity to really get to know the people in my group. It also got us to communicate right off the bat.
It was very engaging, the instructor did a fantastic job of leading and teaching us throughout the day on these topics, I feel like I walked away much more confident in my communication skills overall
The presentation, activities, and interaction was great to experience. When it comes to training, I want to engage and not sync out. At no point during the training did I experience this. this
I learned a lot about different kinds of communication I would have never thought about before this class. The presenter was excellent in how she explained all the aspects of the class.
This class helped me to understand the types of people that I deal with EVERYDAY. I feel like I may be able to communicate with most of them more effectively if I use what Ive learned.
This was a very high energy course and I have taken courses with similar subject matter but this course was refreshing because it was presented in a way I had not experienced before.
Class fostered great team communication and discussion between the groups. All attendees left with additional tools in their toolbelt and actionable items for implementation.
The instructor did an excellent job presenting the course and facilitating discussion in our cohort. I enjoyed the course and added a few new tools to my management toolbox.
Arrived to class with a very specific goal. The course instructor was very good at emphasizing elements to achieve that goal. Excited to take this knowledge "to the field".
The instructor was amazing. She helped me and others learn so much and in a way where none of us got bored. We didn?t even realize we were here for full 8 hours. Thank you
This was a very interesting and useful class. The instructor kept us captivated with great tips and examples from professional life. I would recommend this class to anyone
Great class to participate in. I enjoyed the examples given and role play assignments. I enjoyed learning the different behavioral styles when it comes to communication.
I learned quite a bit from this seminar. As a "talker," i felt i was able to grasp the important details by engaging in groups. Excellent strategy by the presenter
All of the activities really broke up the class and made it very enjoyable. I felt like I was able to retain more information in the way this class was taught.
The instructor was excellent. The material is great/valuable. Some of the activities were uncomfortable as a guardian, but they were good to keep involvement.
The instructor did a great job presenting with clear information and guidance, he used great examples and was able to convey clear communication when asked.
The class was extremely helpful, and it opened my eyes to reflect on each dominant communication type, and how to effectively communicate with each of them.
The course was challenging and informative. The instructor was knowledgeable and entertaining. They did a great job of keeping the attention of the class.
the program is pretty good, I'd recommend just to provide the lecture in the same sequence of the class and the exercises the same requested activities
The instructor made this day fun and kept me interested in a topic that, as a "communications" professional, I have had many trainings on in the past.
This was a wonderful program and though I was hesitant at first it turned out to be a great learning experience that I will use in the near future.
The instructor was great. She mixed humor with facts I can use. I also like she sat most of the time, so it didn't seem she was talking down to us.
The class was very informative. The instructor was very knowledgeable and could speak from experience which lent creditibility to the presentation
I am confident that I will be able to take back many of the tips I received from the class and apply them to my leadership tool belt. Great class!
This training was really good for me, because it help me understand the importance and techniques of being a good listener on our comunications.
The class was very engaging and open. I'm going to recommend the class to my kids to see if that can get their companies to offer the training.
Soon after the workshop I was able to use all resources provided to eliminate conflict with a co-worker, end results we effective and positive.
As a young professional, the course curriculum was super helpful and established the importance of communicating in the business environment.
The presentation was superb. The delivery style was very effective (i did learnt a lot, and will utilize the leaning in my every day life.
The class was very interactive and full of energy. The instructor was able to teach with real examples to better understand the situation.
I thought the session provided "common sense" information that was easy to understand and provided solutions/skills to implement solutions
This course made me more aware of the way I communicate and listen and how to become a more effective communicator and efficient listener.
It opened my eyes to the different behavior styles that people have and how I can tailor my communication with them to be most effective.
The instructor did a great job leading discussions and giving us resources we could reference on our own. Very knowledgeable instructor.
The instructor did an excellent job guiding us through this course...and expertly demonstrated the listening skills shown in the course
Class was fantastic. Wow, much better than anticipated. The instructor was great, she made it fun and got everyone involved. Thank you
The instructor was amazing !! The flow, the feedback, the interaction. The class was really into the session and laughed all the time.
I found the course to be very interesting and feel that there was some good information that will help me to be a better communicator.
The presenter, the instructor ?, was terrific. She could related to everyone and kept them engaged. She really made the course work!
I learned a lot in this course and especially about things that make since. It taught me how to look from someone elses prospective.
This was the most enjoyable class I have attended, the information presented was great and useful for the work section. Thank you!
Good class. Some got repetitive towards the end, but overall good. The instructor the presenter was energetic all the way through.
This class really made me consider how I react to people and situations, and make me more aware of how to work better with others
The skills taught were exactly what everyone needs to know in order to work effectively. It impacts more than just conversation
I really enjoyed the time spent, It gave me an opportunity to really look at myself and how to handle different personalities.
The instructor was an amazing trainer and has allowed me to be understand multiple ways to become an effective communicator.
Appreciate the course and the time it gave me to self reflect and think about my communication from a different perspective.
The training was excellent and the instructor Dollar made it interesting by relating personal experiences to each topic.
I really believe the instructor from BCI can make a big impact on this company and create a massive work reorganization!
More from participants — 110 of 385 comments
I had a lot of great laughs at examples of what not to do. The instructor was very knowledgeable and the class flew by.
The instructor was an amazing facilitator. She delivered the content in a way that was relatable, engaging and useful.
I really enjoyed this workshop. It made learning how to deal with people fun.The instructor was excellent (dog pound).
This class has been exceptionally benefits. Not only did I learn how to deal with others, but I learned about myself.
Great course! Reinforces need to stay customer focused and delivers strategies for delivering customer satisfaction
The instructor Dollar did an excellent job!!! Good group activities and keeping the whole group engaged throughout.
I am a new supervisor so i would say that this class have helped me very much with communicating with my employees
This was an excellent course and the facilitator was excellent. I learned a lot about myself and those on my team.
Exposure to content of this nature helps with people leading skills, valuable content to help me grow and develop.
The instructor is excellent. She kept the class interesting and involved in all aspects of the course. GREAT JOB!
Good class. Was information that's probably used a lot, but was covered flawlessly, and easy to grasp and retain.
Trainer was professional and personable. Kept the topics interesting and the class moving in a positive direction
Great course. Feel and love the passion from the speaker. That influent me and create the positive environment.
I really enjoyed listening to the instructor talk about the topics and how interactive she was with the group!
Very informative I can definitely use all of the information in my personal and also my business relationships
The instructor was so amazing and awesome! This class was very informative, and I recommend others to take it.
Just promoted to supervisor in the AMO division. This will help me with correspondence with my direct reports.
The instructor was great. She presented herself well, shared the information clearly and kept the us engaged.
The instructor was great! The program makes you aware of your personality style and how you relate to others.
Wasn't sure if this would be worth the time. I've done similar trainings. This was pretty good and worth it.
I enjoyed the class and have recommended this to sevral of my contignet worker should this be offer to them.
Definitely an eye opener of communication issues that I need to improve on. Thoroughly enjoyed the course !
The course was great, the instructor did great. I found there was a lot of information for one day though.
Great class that really helped in identifying personality types and how to effectively interact with them.
The group challenges were accurate in promoting work place cultural and communication issues resolutions.
After taking course, it has given me a better under standing on different ways on how to approach people.
Very informative, educational, diverse range of topics and more than enough room for dialogue. Excellent.
Great course content. Plenty of valuable things that can be implemented both at work and outside of work.
Class and instructor were great! Examples were always relavent and interactions made the class enjoyable.
This class makes you think about your actions and you can tell it makes others think about their actions
I did miss the communications portion of the session but I really benefited from the listening portion!
I really learned about how I may be able to communicate more effectively with different personalities.
Great training. Definitely opened up my eyes to things that would normally be overlooked. Thank you.
The instructor was a very engaging presenter and delivered great material in an interactive manner.
It was really a fanstatic session with an aproach to make sure the involvement of all participants.
This class was well organized and the instructor did an outstanding job of presenting the content.
The class context was excellent. The presenter training the class did an excellent job presenting.
Great reminder and tools to not only improve communication but the importance of truly listening.
This was by far the best class because the instructor kept us engaged and the roll play was great
Great work session. I've learned a lot of great tools that will help me work better with my team.
I found this course to be highly affective and i would recommend this course to my counter parts.
This is a great class. The material is very useful and I learn a lot out of it. Highly recommend
It was a clear training allows me to understand different behaviour models and deal with those.
The instructor was great, very engaging and used million of examples that makes the class real.
The class was great! The instructor was a fun speaker. It is as very informative but also fun!
The instructor was awesome. I learned about myself as a communicator as well as my colleagues.
Very important things that I is going to help me to improve my comunicación with prople around
Excellence course. Very friendly environment and atmosphere. A lot of good advice. Thank you!
The workshop was informative and insightful. Will definitely be an asset to my job function
The instructor is an excellent presenter, really clear and easy to understand and follow!!!
This class was very educational and the speaker was amaizing and kept everyone's attention.
Your course helped me to see the bias I have nurtured against my customer over the years.
An excellent class to take with co workers to help understand how to work better together
Enjoyed the opportunity to communicate with other members who experience the same issues
The information from this class will be very useful both at work and in my private life.
The instructor did a really good job of presenting the information and engaging everyone
Baker communications provides articulate and concise team training. Highly recommended!
Excellent course and the instructor was very good at presenting and made it enjoyable
The instructor was very personable and created a cohesiveness very early in the class
Really enjoyed the content and thought the instructor did a great job presenting it.
The presenter was very know knowledgeable and lively. This course was well worht it.
The instructor provided an interesting and informative discussion on Communications
Very practical and useful techniques to apply in business and personal life aspects
The instructor was an excellent speaker. I thought the class was very informative.
The instructor was thorough and engaged all participants during the entire class
Really engaging, really liked the activities and partnering up with colleagues.
Great to get tips and strategies for working with different personality types.
Excellent course, informative and insightful for all types of personalities!
I think this will help me a lot and I have learned some things about myself.
Very good class. I learned a lot of new tips to stablish good communications
The instructor did an excellent job adopting the workshop to our requests.
The instructor's excitement and energy made this subject very interesting.
Great presenter, the stories related well to the topics being discussed
Definitely made me think about how I approach people and conversations.
Excellent information about communicating with other types of people
Very informative I enjoyed the class and I learned some new things.
Once again the instructor was awesome, I really enjoyed the class.
my only concern is the class assumes ongoing engagement by Onward
The instructor kept us all engaged with the learning experience.
I am capable to use what I learned in my everyday relationships
The instructor was great! Kept the group engaged the whole day!
This program gives a better understanding of how others think.
Could relate to the scenario to make changes in communication
The instructor did a great job of keeping the group engaged.
This is a interesting and useful course for anyone to take.
Great info helping us to further our communication skills.
very informative and educational for business and personal
Seek to understand before being understood. - I like that
Very informative - SO happy I was part of the experience.
The session brought out a newfound look on communication
The instructor kept the team engaged the entire time.
Information provided is well organized and intuitive.
The instructor provided an excellent one-day course!
good class but needs a few more breaks in the class
I had a great time and the content was excellent..
Trainer is great good examples and easy to follow
THE SESSION WAS AN EYE OPENER TO MANY TOPICS.
Very well presented and beneficial course.
Great seminar/class. Highly informative.
Presenter was very engaging and animated
Once again the instructor was awesome.
Great learning experience, thank you!
Very good and interesting presenter.
The instructor did a phenomenal job
Very informative and useful
Great instructor and class
Inspiring and very helpful
Very good training !
Great presentation!
Great job