Business Etiquette Training Workshop

The art of portraying a poised, self-confident image in today's demanding business atmosphere is a skill that is much too often overlooked by many professionals, but not by those observing and making critical judgments based upon the person’s communication. Although a large part of the successful image comes from knowing your particular business, an even greater part comes from knowing the basics of good manners. Good manners include everything from building good relationships and being gracious in social situations to dressing appropriately for any business setting.

Every contact employees have with other people is a reflection on the company. Many people, particularly those new to the business world, have adopted the relaxed standards of etiquette that are not appropriate in many business and social situations. As companies are more focused on competing in a global market, appropriate business etiquette becomes increasingly important. In some instances, even an inappropriate introduction could cost a company thousands of dollars in lost revenue.