We are delighted we chose to attend your selling skills workshop. As professional sales trainers our expectations were that we would learn something we could use with our sales trainees but never in this world did we expect such a fulfilling learning experience that taught us so much.
Your sales training model of S.P.O.R.T.S. will help us teach our sales trainees to have a specific direction during their face to face sales calls and their telephone calls making them more productive. The Role Playing with such realistic situations were scary at first but the numerous video tapings helped us to get over that initial fear we all had and learn to laugh at our errors and learn from them. It really increased our abilities to carry this information on to our sales force.
The Group Instruction, the personal feedback, the atmosphere of the Baker office and the friendliness of your entire staff contributed to our ability to both apply the sales training skills and teach others how to sell and this will allow Verizon to get a financial return on their investment. (Not a bad F.A.B.) Feature Advantage and Benefit! Thanks so much. We will be referring other members of our teams to Baker Communications.
Your instructor was the real V factor of the workshop. She made things happen that showed us what a really professional trainer could do to transfer her positive attitude and skills to our entire class. Give her our personal thanks. She was terrific.
James Davis, Penny Sadler, Amy Dooling, Sharon Bailey
Saint Louis, Missouri - Little Rock, Arkansas
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