One of the oldest and most well-worn rules of business communication is the old acronym K.I.S.S., meaning “Keep It Simple, Stupid.” This blunt, oft-repeated advice is fully as relevant today as it has always been,...Connect With Us
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Monthly Archives: September 2011
Keeping it Simple in Presentations
One of the oldest and most well-worn rules of business communication is the old acronym K.I.S.S., meaning “Keep It Simple, Stupid.” This blunt, oft-repeated advice is fully as relevant today as it has always been,...Get in the Habit of Asking More Questions (and Listening, too)
Experienced sales professionals already know that asking questions is the best way to uncover customer needs. However, you can be good at asking questions and still never be highly...Ask, “How Can I Help?” instead of “What Can I Sell?”
When focusing on the 11 habits of highly successful sales professionals, the most important habit to establish is also the hardest one to master, because it requires a complete,...Friday Fun: If Computer Problems Were Real
When you think about it, some of the language we use when talking about computers doesn’t really translate well outside that context. This video does a good job pointing that out:
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Series: 11 Habits of Highly Successful Salespeople
There is probably no more competitive or potentially lucrative profession than sales. Of course, the work is not easy: the hours are long, dealing with the unique expectations of customers and sales managers...Planning is Progress
In the words of the inimitable Colonel John “Hannibal” Smith, the undisputed leader of the TV’s fictional A Team, “I just love it when a plan comes together!” Planning and time management go hand in hand. Until...Open: The Value of Transparency and Collaboration
One of the biggest challenges facing enterprises today is the need to accelerate the ability of team members to access, share, and interact with important content and information. This becomes exceptionally critical in...Top 10 Public Speaking Tips
When it comes to presentations, one of the biggest myths is that the very best presenters – the ones who leave you on the edge of your seat begging for more – are just more...Coaching in the Cloud Leverages Social, Mobile and Open Models
We are truly living in a watershed moment in the history of sales enablement and performance improvement. The social media revolution has spawned an amazing set of innovative and intuitive...Review: Spark!
US Daily Review posted a book review on Spark! over the weekend. Here’s an excerpt: Customer Relationship Management is one of those things that draw a collective yawn in conversations. It typically falls in the “necessary evil” department...