Everyone knows that it is very hard to stay in business without customers. Most of the time, we bend over backwards offering customers incentives so they will choose us over our competitors –...
Most inexperienced presenters count on things like researching and writing great content, and designing flashy PowerPoint graphics to give their important presentation that extra persuasive punch. Certainly, these things are very valuable but,...
Out with the old The traditional sales and marketing process relied on marketing to create and launch complex campaigns that positioned products around a specific message as a...
We’re almost done with the first quarter of 2011 – and where did the time go? And speaking of time, that is the topic of our Question of the Week: What is your...
Beware the Ides of March! But you don’t have to beware the March Contest! We’re looking for great examples of the worst meetings in history! Post a picture or video...
In business, one of the best ways to grow a small company into a large company is to build strategic partnerships with large companies. A lot of vendors have seen their meager fortunes...
All of the poor customer service stories seem to get the big press. So what has been your BEST customer service experience as a consumer? Or, how have you gone out of your...
Sometimes our enthusiasm for our product or service can become our biggest obstacle. In our rush to make a customer aware of all the wonderful features and functions of our product, we overwhelm...