Monthly Archives: March 2011

Ten Steps to Keep Customers Coming Back

March 29, 2011
customer-service

Everyone knows that it is very hard to stay in business without customers. Most of the time, we bend over backwards offering customers incentives so they will choose us over our competitors –...

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QOTW: What is the top characteristic of the best salespeople?

March 28, 2011
QOTW: What is the top characteristic of the best salespeople?

In any field or any job, one of the best ways to succeed is to find those that are really good at what they do and try to emulate it....

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Presentations Quick Tip – Make Eye Contact

March 25, 2011

Most inexperienced presenters count on things like researching and writing great content, and designing flashy PowerPoint graphics to give their important presentation that extra persuasive punch. Certainly, these things are very valuable but,...

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10 Tips That Will Bring a New Rhythm to Sales and Marketing

March 24, 2011
blue man group

Out with the old The traditional sales and marketing process relied on marketing to create and launch complex campaigns that positioned products around a specific message as a...

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QOTW: What is your biggest time-waster?

March 21, 2011
QOTW: What is your biggest time-waster?

We’re almost done with the first quarter of 2011 – and where did the time go?   And speaking of time, that is the topic of our Question of the Week:  What is your...

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March Contest – “We have to stop meeting like this”

March 10, 2011
March Contest – “We have to stop meeting like this”

Beware the Ides of March!  But you don’t have to beware the March Contest! We’re looking for great examples of the worst meetings in history! Post a picture or video...

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If a Picture is Worth a Thousand Words, What is a Video Worth?

March 9, 2011
If a Picture is Worth a Thousand Words, What is a Video Worth?

If there is any truth at all to the old saying, “a picture is worth a thousand words,” then just imagine the impact your business could realize...

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How do you Negotiate with an Elephant?

March 9, 2011
How do you Negotiate with an Elephant?

In business, one of the best ways to grow a small company into a large company is to build strategic partnerships with large companies. A lot of vendors have seen their meager fortunes...

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QOTW: What’s your best customer service experience?

March 7, 2011
QOTW: What’s your best customer service experience?

All of the poor customer service stories seem to get the big press.  So what has been your BEST customer service experience as a consumer?  Or, how have you gone out of your...

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Quick Tip: Selling to the C Level

March 4, 2011

Sometimes our enthusiasm for our product or service can become our biggest obstacle. In our rush to make a customer aware of all the wonderful features and functions of our product, we overwhelm...

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