Jerry Seinfeld once observed that people were more afraid of public speaking than they were of death. To him this meant that “at a funeral, you are better off in the casket than giving...
What preparation do you do before a big call or presentation with a customer? What do you say to yourself before that meeting? Whether you know it or not, how you perceive things can have an effect...
Is your Blackberry taking over your life? Are you constantly online checking emails and the like? A blog post I recently found makes the observation that it isn’t your Blackberry’s fault – it could be you! If you...
Everyone has them, but not everyone loves them. If you work with a virtual team, conference calls happen on a regular basis. But for many teams they are not near as effective or useful as they should be....
It is getting to where now fewer and fewer reps are using desktop computers. Why is that? Well, if you only work from a desktop, then you can only work while at the office, and...
Sales reps always get into trouble with customers when they start pushing a particular product or solution. When that happens, customers feel trapped and manipulated and the rep is likely to lose a great...