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Quick Tip
Presentations Quick Tip – Make Eye Contact
Most inexperienced presenters count on things like researching and writing great content, and designing flashy PowerPoint graphics to give their important presentation that extra persuasive punch. Certainly, these things are very valuable but,...
Quick Tip: Selling to the C Level
Sometimes our enthusiasm for our product or service can become our biggest obstacle. In our rush to make a customer aware of all the wonderful features and functions of our product, we overwhelm...
Quick Tip: Developing Talent
If you are sitting in the middle of the fairway 60 yards from the pin, you don’t pull out Big Bertha. All you need is a nice easy wedge shot to get the job done. Different...
Quick Tip: The Power of Facial Expressions
New research confirms that facial expressions have tremendous power to influence both ourselves and those around us. When test subjects were shown a series of pictures of people with unpleasant expressions on their...Presentation Quick Tip – Are You Grounded?
Even the most effective and professional presenters and public speakers struggle to some degree with presentation anxiety. Our bodies naturally adopt a defensive posture when we stand up in front of a group...
Customer Service Quick Tip – Apologize First, Ask Questions Later
Some days, being a CSR is like being the oil filter for your company’s sales engine. It is your job to deal with many of the problems that occur after...
Negotiation Quick Tip – Float a Trial Balloon
Every negotiation reaches that point when the issues and positions are pretty clear, and the distance between the parties is well defined. Now is the time to begin building a bridge that...
Get It in Writing
How powerful are written testimonials in selling? For example, do customer reviews on Amazon.com influence whether or not you buy a specific model of digital camera? Or do movie reviews help you decide if you see the Yogi...Unlocking the Door
When you hear the term gatekeeper, what does the term imply to you? Some people visualize David Spade’s famous Saturday Night Live character that was tasked with controlling access to Dick Clark’s office. In the skits, one notable...Pay no attention to that man behind the email!
Email gets used alot during the sales process. And if you think about it, it’s really a great tool. You can reach more people with email, there’s not awkward small talk...