Managerial Skills II Workshop

Empowering employees to become more productive and effective and to have a greater degree of commitment is the focus of Baker’s Managerial Skills II workshop. This hands on skill development workshop directs and teaches first-level supervisors and first level managers the basics of communication, motivation, delegation, and evaluation. These four skill areas are the foundation of good interpersonal management development.

Participants practice the fundamental skills of how to manage and communicate more effectively based on the behavior styles of company employees. Participants learn to improve the productivity and job satisfaction by translating management and behavioral science concepts into practical steps.

On-Site Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

Objectives:

Participants will learn to:

• Create a climate for success
• Help others in problem solving and build a trusting environment
• Inform, delegate, and motivate to achieve objectives
• Determine behavioral styles quickly
• Use methods of effective written and oral communication
• Delegate projects effectively
• Assess employee performance, give constructive feedback, and document performance problems
• Apply the fundamental skills of managing people
• Give orders and instructions effectively
• Motivate employees and get their commitment
• Implement change without disrupting the work team