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Customer Service Training Workshop

Exceptional Customer Service

Customer service training workshops are available in a public format (click here to see the current calendar) or in a private format at the location of your choice. The table below lists our customer service training workshops and their availability in public or private formats.   Our Exceptional Customer Service Success Packages for both public and private workshops include several high value Performance Accelerators for individuals or teams. These Performance Accelerators are designed to give you more resources for the knowledge and experience you need to be successful. Below is a brief comparison of each of our success packages and the Performance Accelerators that are included.

 

All Customer Service Training Workshops:

Just servicing customers is not enough. Baker’s Exceptional Customer Service workshop gives all participants a powerful new insight into client behavior, effective tools, and easy to learn skills for creating lasting client satisfaction, relationships, and repeat business. This focused, practical seminar is useful for anyone who operates or manages any business or department that deals directly with customers.
 

For more information and pricing, please contact us for an Annotated Outline that will provide you with an hour by hour description of the customer course material and exercises. Please indicate whether you are interested in a public or private training course. All courses are available in private format, those listed as public are also available in an open enrollment format.

Click the customer service training workshop name for a one page description.