Posts Tagged ‘ Customers ’

Six Tips for Handling Q&A

October 16, 2013
objections

Most presentation skills training programs can tell you how to say what you want to say. But, what do you do when you don’t know what to say? The possibility of finding yourself in such situations is fairly high once you wrap up your presentation and open the floor to questions. Here are several...

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Read the Signs

March 7, 2008

There are so many things to think about during a sales call. Did you do a good job of establishing rapport? Did you ask good questions? Did you explain the features, advantages and benefits in a way that speaks to your customer’s needs? With so much taking place around you, it is easy to...

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Processed Cheese

March 4, 2008

Food processors are amazing inventions. They can puree a pound of strawberries and bananas into a wonderful smoothie in no time; they can turn a batch of ice into the base for a slushy, refreshing beverage. Come to think of it, processing anything – with or without a food processor – tends to destroy...

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Customers Have X-Ray Vision!

March 3, 2008

That is, they can see right through a sales pitch.  Consider an article we found at the Houston Business Journal website: Good penny pinchers don’t trust big companies. We don’t believe their claims. We know the difference between a sales pitch and real life. We know that inside those walls, big companies are just...

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