Monthly Archives: August 2008

End of the Month Fun

August 29, 2008

It’s the last sales day of the month, so here is a funny video on how NOT to use PowerPoint in a presentation.  Of course, only watch this once you’ve made all of your sales calls (we are not responsible if you are caught goofing off on the job).

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I’m Pro-crastination

August 27, 2008

Chances are, if you are not a procrastinator, then you work with one.  You know, that person that is always putting stuff off until later? To this end, I recently read an article from The Sideroad with some tips on how to deal with them. Here’s an excerpt: 1. Lack of Interest If your...

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Turn Your Voicemail to Email

August 26, 2008

SalesTeamTools.com had a post last week about a service called PhoneTag that transcribes your voice mail messages into email format. This sounds pretty darn cool.  Initially I was ho-hum about it, but the feature that got my attention was that since it comes in as an email, now your voicemail messages are searchable!  Can’t...

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Turn Out the Lights, the Presentation is Over … Or Is It?

August 25, 2008
Turn Out the Lights, the Presentation is Over … Or Is It?

The last PowerPoint slide has been displayed, the last line of your notes is finished, and the presentation is finally over, or is it? Not by a long shot! You have a great opportunity to keep the music playing and continue to make your case during that infamous time at the end of every...

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Example of Really Bad Customer Service

August 21, 2008

The post the other day on customer service reminded me of a story from two years ago when a guy called in to AOL to cancel his account.  Now, if you think you’ve had a poor customer service experience in the past, you have got to hear this guy.  I understand the importance of retaining...

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Online Networking

August 20, 2008

How do you stay LINKED IN to your customers?  Do they know you from the other NAYMZ out there?  And how do you get remote customers to see your FACE and BOOK business? (yeah, that last one was a stretch) When more and more sales people have larger territories, what tools do you all use to stay...

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The Good Kind of Pyramid Scheme

August 19, 2008
The Good Kind of Pyramid Scheme

By now there is almost universal agreement in the business community that excellent customer service is the key to holding on to customers, which, in turn, is the key to sustaining long-term profitability. After all, it costs almost 10 times as much to sell a customer the first time as it does to sell...

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When Sharing Can Be Bad

August 14, 2008

Last week I shared some tips to help make your online presentations more effective.  I found a story by one of the authors at SalesTeamTools.com that illustrates one more guideline to add to the list: turn off your email during a presentation. Last week, I sat through one of those sessions for a product...

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Huh?

August 13, 2008
Huh?

I think one of the biggest things that holds back many sales people is not listening. I’ll say it again for those in the back – lots of salespeople are bad at listening! The thing is, most pepole in sales like to talk. A love of talking in and of itself is not bad,...

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Motivate Me!

August 12, 2008

What motivates you as a salesperson? Is it the recognition? Bonuses? Time off? I saw a survey recently that showed that achievement is more motivating to sales reps than money or bonuses. What do you all think? What kind of stuff motivates you?

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