Cloud-based communication and collaboration technologies can provide a highly interactive platform to provide learning activities and subject matter to dispersed teams. Cloud-based technologies are rapidly advancing in their efficiency and effectiveness, but many organizations are struggling with the best way to use these new media channels and tools. The only Cloud-based training most people have ever experienced is the standard static webinar.
Unfortunately, these poorly constructed and delivered webinars can be one of the least effective ways to provide education and coaching. Over 90% of webinar participants readily admit they spend most of their webinar time multi-tasking and are not actively engaged. Many participants’ attention is quickly diverted to email and other distractions. Too often, participants report low value added and below-average knowledge transfer.
However, Baker Communications” CloudCasts™ are vastly different from standard webinars. With a decade of experience delivering training and coaching in the Cloud, Baker Communications has developed proven best practices to keep participants engaged and interested in the course content while boosting interaction. Our live instructor-led CloudCast™ engagements ensure a high level of interaction and activity with all participants. CloudCast™ facilitation techniques have been refined to deliver maximum value in short-burst sessions. Experience the power of CloudCasts™ in a wide range of categories and titles:
Customers looking for a customized, flexible performance improvement solution often discover that Baker Communications’ Private CloudCasts™ provide the value they need. Private CloudCasts™ leverage Baker’s unique proprietary STORM process for delivering tightly focused performance improvement engagements for any skill set, using a live, highly interactive, web-based format. The STORM model provides significant cost savings by eliminating travel expenses, and helps to maintain an organization’s efficiency and productivity by allowing employees to receive performance improvement coaching while remaining in the field. This instructor-led online performance improvement model combines best practices, field work and coaching that is delivered in 60-90 minute sessions one day per week.
Leveraging sequential coaching sessions, employees lock in new skills by immediately applying them to their own business situations, with weekly field work assignments supported by our professional follow-up coaches during weekly sessions. CloudCast™ modules can be assembled in various sequences to address any skill gap. These building blocks can be rapidly customized and delivered to impact any business area.
Examples of the way Private CloudCasts™ can be configured to help our customers solve for critical performance skill gaps include:
|Consultative Selling Skills:||Exceptional Management Skills|
|Getting Past the Gatekeeper||
|Initiating the Sales Conversation||Finance for Non-Financial Managers|
|The Solutions Customers Want to Buy||Planning and Conducting Virtual Team Meetings|
|Closing Strategies That Really Work||Managing Upwards|
|Presentation Skills for Managers|
|Time Management for Managers|
|Clearing the Lines of Communication|
|Lighting the Fire for Success|
|Bringing Out the Best in Your Team|
|There is No "I" in Team|
|Productive Evaluation Skills|
|Sexual Harassment Prevention Training|
|More People - Less Process|
|Win-Win Negotiations||Exceptional Customer Service|
|Negotiating Styles and Value Claiming Strategies||Customer Psychology|
|Interests, Issues, Position and Degrees of Desire||Customer Service Communications|
|Five Phases of Negotiation||Creating A Customer Service Strategy|
|7 Tactics during “Discovery” and “Discussion” phases||Conflict & Telephone Etiquette|
|7 Tactics during “Proposing” and “Bargaining” phases|
|Conflict, Concession Patterns and Strategies|
|Exceptional Presentations||Time Management|
|Structuring Your Message||Time Management Tools|
|Handling Q & A||Maximizing Outlook|
|Presenting over the Web|
|Outstanding Verbal Techniques|
Contact us to learn more about how we can create a custom CloudCast™ engagement for your organization.
"I always feel very informed after completing the webinars provided by Baker Communications."
Cassandra Nicaisse Assistant Manager Washington DC